Seeing timeouts or unexpected behavior after triggering an Actor in a Make workflow? This article will help you understand why it happens and how you can fix it with an async setup.
Why do webhooks timeout in Make?
Make has a 10-second timeout limit for webhook responses. This can be a problem when using the Run Actor module in Make, especially when you run Actors synchronously (which means Make waits for the Actor to finish before continuing).
This timeout can end up in:
Incomplete or failed runs
Make reporting a 500 error or stopping the scenario unexpectedly
Apify giving up mid-response because the webhook was no longer listening
Learn more about Make’s webhook timeout limitations in Make’s docs.
Check our complete Apify & Make integration guide if you need help setting it up from scratch.
Solution: run Actors asynchronously
The asynchronous approach works for Actors of any duration. To avoid timeouts, set up your Make scenario like this:
1. Run the Actor asynchronously
In the Run Actor module, set Run synchronously to false. This tells Make not to wait for the Actor to complete and avoids hitting the webhook timeout limit.
2. Add the Wait for Actor to finish module
Right after, add the Wait for Actor to finish module. Pass the actorRunId from the previous step. This allows Make to pause and resume once the Actor is done.
3. Retrieve the output
Add modules like Get dataset items or Get record from key-value store to access the data.
Troubleshooting checklist
Webhook timeout errors or failed runs?
Make sure you're not running the Actor synchronously. Switch to asynchronous and add the wait module.
Results not showing up in time?
Double-check that you're waiting for the Actor to finish before trying to retrieve outputs.
Not sure how long your Actor takes to run?
You can check previous run durations in the Actor's run history in Apify Console.
TIP: You can always monitor your Actor runs directly in Apify Console while your Make scenario is waiting.
Still need help?
Take a look at Make's Apify module docs
Revisit our complete Apify/Make integration guide
And if you’re still stuck, get in touch with our support team!