Would you like your invoices to be VAT-exempt? Have you declared/applied your VAT exemption, but your invoices still show VAT? This article will describe the options you have with VAT exemption and Apify.
When to add your VAT ID?
If you’re planning to subscribe with a business account and want VAT exemption, you need to enter a valid VAT ID before paying.
You can add your VAT ID in the Tax ID field on the Billing details page of the subscription flow. It’s an optional field, but the invoice is generated immediately after a subscription is completed.
⚠️ If you don’t enter a VAT ID before subscribing, VAT will be added to the invoice, and we cannot retroactively modify the invoice.
In the Summary section, you can see if VAT will be added or not.
To make sure your VAT ID is accepted:
Add the country code at the beginning (e.g. DE123456789, not just 123456789)
Use the official format exactly as registered
Double-check your input for extra spaces or typos
Upon entering the VAT ID it will be verified immediately and if accepted, it will be removed from the billing Summary right away.
VAT ID Not Accepted
From a European Union (EU) country
If your VAT ID is from an EU country and isn't being accepted:
Check the VAT number using the official EU VIES tool
If the number is valid but still not accepted, please contact our support team and include:
The VAT ID you're trying to use
A screenshot of the VIES validation result
⚠️ Customers from the Czech Republic: Apify is a Czech-based company - so VAT is always applied to Czech customers, regardless of whether they add a VAT ID.
From outside the EU
If your VAT ID is from outside the European Union and isn’t being accepted:
Please contact our support team and provide the VAT ID you're trying to use
Adding or updating VAT ID after subscribing
If you forgot to add your VAT ID while subscribing, you can do it afterwards in Billing > Subscription > Edit the Billing details section.
Changes will not affect previously issued invoices. Due to accounting regulations, we are unable to retroactively update invoices with a VAT ID after they have been issued.